Dixons Carphone, as Ireland’s leading independent mobile phone retailer, has recently reviewed a number of key business partnerships. Throughout our relationship of over ten years, we have found Fónua to possess a professional approach, flexibility, dedication and a commitment to quality of service. For these reasons, we were delighted to extend our relationship with Fónua. Fónua continues to be the sole distribution partner for our Carphone Warehouse business delivering forward and reverse logistics, repair solutions and managed inventory processes for iD, Eir, Vodafone and ‘3’ product to our retail stores across handsets and accessories. Dixons Carphone understands that in order to maintain our leading position in the Irish market, we need to work with the best local partners and Fónua is a clear leader in its field.
Head Buyer Game-Tronics UK.
We have been closely working with Fónua for over 3 years on the supply of mobile phones and tablets to our business. In the last year, they have vendor managed a large proportion of our mobile accessories range and in the last 6 months we have signed an exclusivity agreement with Fónua so that they would be exclusive supplier of phone and tablet accessories in the UK serving 320 retail stores and online.
With Fónua managing our accessories range they have taken most of the process out of our hands that we did not have the resource for. Previously we had to work with a number of contacts and a variety of suppliers to bring our offer together. Fónua have brought a vast and compelling range coupled with their expertise in the field and this has removed all of the pain we had previously and as a result we have seen sales increase on region of 118%. This increase has cemented this decision, with major scope for additional increase based on the depth of their product range and expertise in the area. I would highly recommend Fónua to any retail business looking to grow or consolidate their mobile handset/accessories business.