Fónua conducts its Warehousing and Logistics fulfillment function through a level A, TAPA certified facility in Damastown, West Dublin. Approximately 5,000,000 boxes per annum are receipted into the warehouse and dispatched nationwide via its local carrier network or overseas by air and sea transport. Orders are generated for category managed customers through a bespoke retail auto-replenishment tool or via a web based portal for next day delivery nationwide. Approximately 300,000 consignments per annum are dispatched directly to consumers. A complete warehouse fulfillment service is offered including goods inwards, quality control, storage, pick and pack, configuration and customization, management and reporting, packaging and sim provisioning.

Fónua have direct purchasing agreements with all major handset and accessory manufacturers. All major manufacturing purchasing agreements are supported by after care agreements secured with sister company Fónfix. Fónua are best placed to provide a complete turnkey solution for both handset and accessory distribution.  Our partners also benefit from scalability and pricing agreements negotiated by Fónua.

Fónua has relationships with over 500 suppliers across a broad geographic spread, including the UK, Europe, North America and China, where we source, manufacture and pack product in line with product specifications directly through a number of carefully selected and audited factories. Using this base of suppliers, Fónua has access to a broad spectrum of ranges and portfolios.

Fónua is working closely with major handset and accessory manufacturers to develop a suite of CPFR (Collaborative, planning, forecasting and replenishment) solutions enabling complete visibility of product along the supply chain from the factory production line through carriers and warehouse on to the retail shelves, improving product availability and reducing stock obsolescence costs. Working with Fónua gives networks, manufacturers and retailers access to these integrated, real-time, on-line applications.

Fónua conduct business internationally and trade globally as part of on-going business. Through Fónua, our customers will have access to these markets and can benefit from sourcing and disposing of products internationally at competitive pricing and terms.

We specialise in own brand and directly sourced accessories, we deliver quality brands with eye-catching packaging designs to compliment our customers product ranges. With each partner we work to deliver a range that suits their business needs and goals, that will optimize their sales against their consumer demographic and that will add a point of differentiation from competitors.

Fónua has extensive experience in delivering comprehensive, exciting and innovative ranging initiatives across a broad spectrum of high profile retail brands. With each partner we strive to deliver a range that suits their business needs and goals, that will optimize their sales against their consumer demographic and that will add a point differentiation to from competitors.

We offer intelligent VOI and VMI systems to supply fully merchandised and category managed turnkey solutions. These solutions ensure that customers do not incur financing cost or obsolescence regarding inventory.  Ultimately relieving customers of financial burdens and aiding cash-flow.

Fónua manage an efficient and proactive product entry and exit programme designed to maximise sales. Through continuous SKU performance monitoring and reporting in conjunction with market roadmap knowledge Fónua will react early to product performance in channel. We ensure that the products enter the product exit cycle as early as possible to maintain in store SKU efficiency levels.

Fónua have invested heavily in creating a comprehensive, flexible, scalable, practical, reliable, secure and bespoke VMI solution. The system is live and has been proven over the last number of years with thousands of mobile phone retail locations greatly benefiting from reduced inventory costs, increased sales volumes, and elimination of obsolescence. The nature of Fónua’s cloud-based technology system means it is easily and quickly scalable to large volume of stores across wide geographical areas. Our intelligent auto replenishment systems ensure sales channels hold an efficient level of stock in store based on their sales trends to date. The system will operate within agreed parameters to ensure optimum stock levels, the sophisticated system promotes efficient logistics practices and curtails stock availability issues.

Fónua continues to be an integral component in enabling partners to increase its online sales performance for handsets and accessories. Fónua delivers integrated real time virtual inventory to partners online channel enabling full confidence of guaranteed order fulfillment upon request.  Our integrated approach to this channel covers order capture, virtual inventory, order fulfilment status updates, proof of delivery, product bundling/kitting and personalisation of promotional material.

Fónua offers a full suite of enhanced business intelligence reporting. The information is presented on one condensed dashboard, giving you a real-time snapshot of your performance. The report includes KPI and channel analysis enabling you to make instantaneous and informed decisions at a glance. The solution is modular and easily integrated to your systems.

Fónua have developed a number of supply chain finance solutions which are designed to offer extended credit terms to our customers.